Tick the boxes shown and click on ‘Done’. Then change the incoming and outgoing mail servers as shown here:Ĭlick ‘Sign in’ and so long as you have permissions to the shared mailbox it will work. Search for the shared mailbox you want to add (in this example were adding our helpdesk account, wsehelp. In this example the username i enter for the invoices shared mailbox is: I enter the password for my own account. Go to the File -> Open menu, and pick Shared Mailbox. You can search for people from your address book or type in their email addresses in the Add box. In the Calendar Propertiesdialog box, click Add. Choose the calendar you want to share from the drop-down menu. Outlook Web App is supported, but with some limitations. You must enter your own Microsoft 365 email address followed by forward slash then the first part of the shared mailbox address. Open Outlook and choose Calendarat the bottom of the navigation screen From your Calendarfolder, on the Homemenu, select Share Calendar. Outlook 2016 (if April 2016 update for Outlook 2016 for Mac has been installed). The important parts to notice is the username. Do not try and reset the password of the shared mailbox, just enter your own password here. Microsoft uses the logon details of an account which has permissions to access the shared mailbox. Open Mac mail and go to the top menu and select ‘Mail’ then ‘Add Account’.Ĭlick on ‘Other Mail Account’ and choose ‘Mail account’ if asked then ‘Continue’.Įnter in the shared mailbox name and email address.Įnter your own Microsoft 365 password here, the one for your own email address. #ADD A SHARED MAILBOX TO OUTLOOK 2016 FOR MAC HOW TO#This guide shows you how to add a Microsoft / Office 365 shared mailbox to mac mail. Posted By in Microsoft 365, Office 365 | 1 comment How to Add a Microsoft 365 Shared Mailbox to Mac Mail
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